Returns Policy

At FellPrint, we want you to love your purchase. If you’re not completely satisfied, we accept returns for both defective and non-defective products as outlined below.

Eligibility for Returns & Exchanges

• 30-Day Window: You can return or exchange an item within 30 days of receiving your order.
• Condition: Items must be in their original, new condition (including packaging) and show no signs of wear.
• Custom or Personalized Items: Not eligible for return unless they arrive damaged or defective.
• Exchanges: We also accept exchanges under the same conditions.

How to Initiate a Return or Exchange

To start a return or exchange, email us at hello@fellprint.com with:

• Order number
• Whether you’d like a return or exchange, plus a brief note on the reason (optional)
• Photos of the item if it’s damaged or defective

Return Shipping & Label

We’ll provide you with a downloadable and printable free return shipping label. Once approved, simply print the label, attach it to your package, and drop it off with the indicated carrier.

Refund & Exchange Process

After we receive and inspect your returned item, we will:

• Refunds: Issue a refund to your original payment method within 2 days of receiving the returned item.
• Exchanges: Send out the replacement item within 2 days of receiving your return, subject to stock availability.

No restocking fees apply.

Contact Us

If you have any questions regarding our Returns Policy, feel free to email us at hello@fellprint.com.